Refunds

Please carefully read the following information outlining our policies regarding refunds.

Refunds

We understand the importance of providing a satisfactory service experience to our clients. In the rare event that we are unable to deliver the agreed-upon services, we offer a refund of the payment made for those specific services. To initiate a refund, please follow the process outlined below:

1. Notification: Inform us promptly if you believe that our services have not been provided as agreed. Contact our customer support team through the provided channels.

2. Verification: Our team will review the circumstances surrounding the service issue and verify the eligibility for a refund based on our terms and conditions.

3. Refund Processing: If the request is validated, we will initiate the refund process. Please note that the time it takes for the refunded amount to reflect in your account may vary based on the payment method and financial institution policies.

Contact Us

For any questions or concerns related to our refund, please reach out to our customer support team:

OVERLOOK Media Private Limited
2nd Floor, Tower-B, SLF Mall, Sector-33, Faridabad – 121003, Haryana

Email: adops.overlook@gmail.com
Phone: +91-129-4164024, +91-9310152558, +91-9811835553

We appreciate your understanding and cooperation. Our aim is to ensure transparency and fair practices in all our dealings.